I love Dreamhost. There, I’ve said it. I can’t help it. I’ve been using them for a few months, and so far, they’ve been great. I’ve switched between three different hosting providers, and so far, have loved them the best. Read on for why.
When looking for a web host, there are a three main considerations: reliability (uptime), features, and price. Rarely do you find all three in one place.
When it came to uptime, I came from a host that had rather spotty issues in that regard. They would go down for a few hours at a time. They would have a crash, restore from backup, and my site would have reverse-aged itself a week. One time, after a particularly nasty crash, they were redirecting my site to someone else’s poster site, because of some DNS issues. I decided it was time to move on.
When it came to features, I found that on a previous host with great uptime, features were quite lacking. No shell accounts, no scripting, no options. I’m beyond the point where I want to concern myself with static pages — that’s just so 1990’s.
As far as price went, I went from being gouged with the reliable host, to getting a good rate at the other host in exchange for that reliability.
Then, a friend told me about Dreamhost. I’m generally skeptical of new services, so I decided to do a little research. How reliable were they? What did they offer? What were their prices like? The answers to those questions are “very”, “a lot”, and “good”.
Reliability is reported to be and has been good. I haven’t had downtime yet (knock on wood). It may not have the reputation of pear Networks, but they have a good standing in the field.
Some things people look for as far as features go include shell access, FTP access, IMAP mail, POP mail, web mail, multiple accounts, Perl, spam filtering, PHP, one-click installs, and fine-grained DNS control. Check. This is a full-fledged host in that regard. If you like to develop your own applications in Perl / Apache / PHP, that’s not a problem. They even have procmail support, if mail processing is your thing.
However, all is not well in Dreamhostville. You can forget about CPanel and WHM. In fact, no reseller accounts of any kind. (Webmaster referrals don’t really count, but they are nice.) No Fantastico either. Those are dealbreakers for many publishers. The homebrewed control panel at Dreamhost isn’t as easy to use as CPanel, nor does it offer as immediate results. Doing a one click install of Wordpress? No problem! Click this button and…come back in an hour. Some manual setup also may be needed to tweak settings. This is fine for me, as a reasonably tech-savvy user. I wouldn’t put my wife through it unattended, though.
When it comes to price, Dreamhost also shines. For $9.95 a month ($7.95 if you pre-pay for two years) you get 2,400 MB of disk, 120 GB of monthly bandwidth. That’s nothing to sneeze at, though at only one domain, it’s a little limiting. Stepping up to the next level at $19.95 a month ($15.95 if you pre-pay for two years) gets you 7,680 MB of disk, and 192 GB of monthly bandwidth, for 15 domains. I still don’t know what I’m going to do with 3,000 email accounts and 375 shell accounts.
What got me to write this post, however, was none of that. Rather, it was their insane newsletter. Here’s a random quote from it:
In actuality, I love dog food! In fact, I was just in China for my honeymoon and ate a lot of “dog” food. And I’m not talking about Purina.
I don’t think he’s serious. That’s just the sort or weird, random flavor their newsletter has. However, it wasn’t this quirky character that made me write, either. It was this:
Every week, your plan limits will grow as follows, at
absolutely no charge:
L1: 20MB disk and 1GB bandwidth each week!
L2: 40MB disk and 1.5GB bandwidth each week!
L3: 60MB disk and 2GB bandwidth each week!
L4: 80MB disk and 2.5GB bandwidth each week!
Wait…so as long as I host with Dreamhost, they’re going to keep upping my disk and bandwidth limits? For no apparent reason? They were already reasonably priced, but apparently, they like to keep pushing the edge. I have to appreciate a company that continues to go that extra step, rather than just resting on their laurels.
So, I’m not going to go so far as to say they’re perfect. They’re not. They’re not even the most user-friendly: it helps to either be a techie, or know someone who is, to help you through the setup. However, I am going to say that as far as reliability, features, and pricing are concerned, they’re the best I’ve seen and used so far. Plus, they continue to try new things, to see what they can do to offer their users even more. I like that. Let’s hope they continue to live up to their reputation.